AUR31016 Certificate III in Automotive Sales

Overview: This qualification reflects the role of individuals who perform sale-related tasks in the automotive service and repair sector.

Duration: The duration of this course will vary depending on the delivery method and each individual’s enrolment. Please contact administration for more information.

Course Fees:  For more information please call our office on 07 5549 2829

Delivery Method: Online / Face to Face

Occupational Outcomes may include:

  • Parts interpreter
  • Vehicle salesperson
  • Farm machinery salesperson
  • Motorcycle salesperson.

Number of units required to complete: 20 Units in total comprising of 10 Core Units and 10 Elective Units

Core Units

Unit Code                      Unit Title

AURACA001                  Respond to customer needs and enquiries in an automotive workplace

AURAEA002                 Follow environmental and sustainability best practice in an automotive workplace

AURAFA004                 Resolve routine problems in an automotive workplace

AURAMA004                Maintain business image in an automotive workplace

AURASA002                 Follow safe working practices in an automotive workplace

AURSAA001                  Process customer complaints in an automotive workplace

AURSCA005                  Sell automotive products and services

AURSCA006                  Promote automotive products and services

AURSCA011                   Conduct online transactions in an automotive workplace

AURSLA001                   Comply with legal requirements when selling automotive products and services

*Automotive Sales Elective Units

Unit Code                      Unit Description

AURAFA003                    Communicate effectively in an automotive workplace

AURSCA003                    Apply sales procedures in an automotive workplace

BSBCUS401                    Coordinate implementation of customer service strategies

BSBPRO401                    Develop product knowledge

BSBWOR204                  Use business technology

AURSCA002                   Present automotive products and services for sale

AURSCA008                   Wholesale used motor vehicle stock

BSBSLS408                    Present, secure and support sales solutions

BSBSLS407                    Identify and plan sales prospects

AURSCA007                  Determine used motor vehicle stock requirements

*Parts Interpreting Elective Units:

TLIA2012                       Pick and process orders

SIRXMER201               Merchandise products

BSBWOR204                Use business technology

BSBPRO401                  Develop product knowledge

AURAFA003                 Communicate effectively in an automotive workplace

AURSCA003                 Apply sales procedures in an automotive workplace

AURAMA005               Manage complex customer issues in an automotive workplace

AURSCA001                 Select and supply automotive parts and products

AURSCA006                Promote automotive products and services

BSBCUS401                 Coordinate implementation of customer service strategies

* Please note:  Elective units may vary per student’s enrolment

* Students should have a minimum of 12 months industry practical experience before applying for Recognition in Prior Learning (RPL). To apply for RPL or Credit Transfer (CT), please send your resume, prior qualifications and your request to admin@successresources.com.au or contact our office.