Automotive Sales and Parts Interpreting

  • Start a Certificate III in Automotive Sales
  • Learn the core principles of a career in Automotive Sales
  • Whether you are just starting your career or you are experienced in the Automotive Industry this course covers a wide range of great topics

AUR31016 Automotive Sales and Parts Interpreting

Start a Certificate III and learn the core principles of a career in Automotive Sales. Whether you are just starting your career or you are experienced in the Automotive Industry, this course covers a wide range of great topics.

Enquire now at admin@successresources.com.au

Details – Over a 12 month period, students will be trained across various sales related tasks performed in the automotive sales industry such as responding to customer’s needs, resolving routine problems and how to follow safe working practices. The knowledge gained during this course is applicable to a sales professional within the automotive industry. Qualified students can seek employment opportunities such as a Vehicle Salesperson, Farm Machinery Salesperson or a Motorcycle Salesperson.

Start date

Enrol anytime

Duration

12 Months, Self Paced

Units

20 Units

Mode

Online, face to face or blended

Course Details

Course Structure

This course is over a 12 month period and is self-paced. Delivery can be face-to-face, online or blended.

Entry Requirements

Students will need access to a computer, the internet and have basic computing skills. A Language Literacy and Numeracy Skills assessment may be required before enrolment can be confirmed.

Recognition of Prior Learning (RPL)

Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course which can potentially shorten the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.

Assessment

Success Resources International will gather evidence from a number of sources before a student is deemed as competent. Assessment processes may include some or all of the following:

 

  • Case Studies
  • Written and Oral Questions
  • Recognition of Prior Learning
  • Credit Transfer
  • Written Assessments

Core Units

Core Units

 

Unit Code Unit Title
AURACA001 Respond to customer needs and enquiries in an automotive workplace
AURAEA002 Follow safe working practices in an automotive workplace
AURAFA004 Resolve routine problems in an automotive workplace
AURAMA004 Maintain business image in an automotive workplace
AURASA002 Follow safe working practices in an automotive workplace
AURSAA001 Process customer complaints in an automotive workplace
AURSCA005 Sell automotive products and services
AURSCA006 Promote automotive products and services
AURSCA011 Conduct online transactions in an automotive workplace
AURSLA001 Comply with legal requirements when selling automotive products and services

 

Elective Units

 

Unit Code Unit Title
AURAFA003 Communicate effectively in an automotive workplace
AURSCA003 Apply sales procedures in an automotive workplace
BSBPRO401 Develop product knowledge
BSBWOR204 Use business technology
AURSCA002 Present automotive products and services for sale
AURSCA008 Wholesale used motor vehicle stock
BSBSLS408 Present, secure and support sales solutions
BSBSLS407  Identify and plan sales prospects
AURSCA007   Determine used motor vehicle stock requirements
BSBCUS402 Address customer needs

 

WHY CHOOSE SUCCESS RESOURCES

Leading Providers

One of the leading providers of training products and services within the Automotive Industry

Highly Engaged

Highly engaged and innovative training that is relevant to students, employers and industry

Experienced

Established since 2003 delivering a unique blend of coaching, mentoring, face-to-face and online learning

BLAST TRAINING PROGRAM

Take your career to the next level with B.L.A.S.T (Blended Learning and Support Program).

With over 150 short courses covering Induction, Sales, Service, Finance and Aftermarket, there is something for everyone. Whether you are just starting your career or looking to take the next step up, we have you covered.

To find out more enquire at blast@successresources.com.au

What our clients say

 

“The content of the Customer Focus training that my staff undertook is unlike any other I have attended and is truly tailored as a working session so when completed, the take home knowledge and assimilation into your business is immediate!  After approx six months of training, it is truly ingrained in our culture.”

Darryn Sunnex – Nissan Service Manager

Von Bibra Southport

We engaged Success Resources to improve staff effectiveness through:

– Development of individual communication skills

– Improved communication culture within the workplace

– Improved phone and communication techniques

They delivered a practical approach to improving workplace communication, team moral and inter-departmental relationships. By creating an awareness of the barriers created by poor communication and giving evidence of the benefits of, and process to, achieve an improved communication culture. Each participant finished with a tool kit of communication techniques they could use to overcome barriers in the workplace when dealing with internal and external customers
alike.

Phil House

Jack Casey Motor Centre

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