BSB40520 Certificate IV in Leadership and Management
- Start a Certificate IV in Leadership and Management
- Learn how to broaden and develop your sales skills across a range of business contexts
- This may include problem solving, providing leadership to others and analysing a range of information
- People in this role would generally report to a more senior business practitioner

Certificate IV in Leadership and Management
Start a Certificate IV in Leadership and Management and learn how to broaden and develop your sales skills across a range of business contexts. This may include problem solving, providing leadership to others and analysing a range of information. People in this role would generally report to a more senior business practitioner.
Enquire now at admin@successresources.com.au
Details – Over a 12 month period, students will be trained across various business sales related tasks performed such as identify and plan sales prospects, build client relationships and business networks and develop product knowledge and work priorities. The knowledge gained during this course is applicable to a Sales Representative, Sales Agent or Sales Account Assistant.

Start date
Enrol anytime
Duration
12 Months, Self-Paced
Units
12 Units
Mode
Online, face to face or blended
Cost
Full Course: $1895.00
RPL: $1295.00
Course Details
Course Structure
This course is over a 12 month period and is self-paced. Delivery can be face-to-face, online or blended.
Entry Requirements
Students will need access to a computer, the internet and have basic computing skills. A Language Literacy and Numeracy Skills assessment may be required before enrolment can be confirmed.
Recognition of Prior Learning (RPL)
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course which can potentially shorten the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Assessment
Success Resources International will gather evidence from a number of sources before a student is deemed as competent. Assessment processes may include some or all of the following:
- Case Studies
- Written and Oral Questions
- Recognition of Prior Learning
- Credit Transfer
- Written Assessments
Core Units
Core Units
Unit Code | Unit Title |
---|---|
BSBXCM401 | Apply communication Strategies in the Workplace |
BSBXTW401 | Lead and Facilitate a Team |
BSBLDR413 | Lead Effective Workplace Relationships |
BSBOPS402 | Co-ordinate Business Operational Plan |
BSBLDR411 | Demonstrate Leadership in the workplace |
Elective Units
Unit Code | Unit Title |
---|---|
BSBPEF502 | BSBPEF502 Develop and Use Emotional Intelligence |
BSBPEF402 | BSBPEF402 Develop Personal Work Priorities |
BSBSTR502 | BSBSTR502 Facilitate Continuous Improvement |
BSBCMM412 | Lead Difficult Conversations |
BSBSTR401 | Promote Innovation in team environments |
BSBPMG430 | Undertake Project Work |
BSBCMM411 | Make Presentations |
Please Note: Elective Units may by subject to change depending on student’s enrolment.
WHY CHOOSE SUCCESS RESOURCES
Leading Providers
One of the leading providers of training products and services within the Automotive Industry
Highly Engaged
Highly engaged and innovative training that is relevant to students, employers and industry
Experienced
Established since 2003 delivering a unique blend of coaching, mentoring, face-to-face and online learning
What our clients say
“The content of the Customer Focus training that my staff undertook is unlike any other I have attended and is truly tailored as a working session so when completed, the take home knowledge and assimilation into your business is immediate! After approx six months of training, it is truly ingrained in our culture.”
Darryn Sunnex – Nissan Service Manager
We engaged Success Resources to improve staff effectiveness through:
– Development of individual communication skills
– Improved communication culture within the workplace
– Improved phone and communication techniques
They delivered a practical approach to improving workplace communication, team moral and inter-departmental relationships. By creating an awareness of the barriers created by poor communication and giving evidence of the benefits of, and process to, achieve an improved communication culture. Each participant finished with a tool kit of communication techniques they could use to overcome barriers in the workplace when dealing with internal and external customers
alike.
Phil House
Take the next step
ENROL TODAY
Success Resources International Pty Ltd
Success Resources International Pty Ltd
(RTO # 31335)
Office Address:
Shop 8a, 20 Main Street
Beenleigh QLD 4207
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